Talk to a human — the one who built it
Sproutive is made by a sole developer, so every email lands with the person who can actually fix things. We aim to reply within 2 business days (Sydney time).
App support
Bugs, questions, how-tos, feature ideas — check the FAQ first, then email:
support@sproutive.appPrivacy
Questions about our privacy policy, children's privacy or data handling:
privacy@sproutive.appEverything else
Press, partnerships, OT and school enquiries, or just to say hello:
hello@sproutive.appWhy email and not a contact form? A form would need a server to process it — and we run this site with no servers, no cookies and no third-party services, the same way we run the app. Email keeps the conversation entirely between you and us.
What to include for the fastest help
- Your device model and operating system (e.g. "iPad 9th gen, iOS 18" or "Samsung A54, Android 15")
- What you were doing when the problem happened, and what you expected instead
- A screenshot, if it helps show the issue (please avoid including your child's information you'd rather keep private — blur or crop freely)
Business details
Sproutive is developed and published by an independent sole trader in New South Wales, Australia, trading as Sproutive (ABN 46 365 991 102).