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The first time you open the app, a short setup wizard walks you through everything: a welcome tour, creating your own parent PIN, choosing a security question (used to recover your PIN), adding your first child with their avatar and colour theme, and optionally applying a starter routine template. Most families are up and running in under five minutes — no account, no email, no internet needed.

Yes — add as many children as you like on one device, at no extra cost. Each child gets their own profile, avatar, colour theme, routines, rewards, stars and progress history, completely separate from their siblings'.

No. Sproutive works 100% offline, always. Routines, rewards, insights and exports all run entirely on your device. The only time you need internet is the initial download from the App Store or Google Play.

Both. The app ships with age-appropriate routine templates (school mornings, after school, bedtime and more) you can apply in one tap and then customise. You can also build routines from scratch, task by task, with your own icons, star values and timers.

Tap "Forgot PIN?" on the PIN screen and answer the security question you chose during setup. You'll then be able to set a new PIN. Because there are no accounts or servers, this recovery happens entirely on your device — nobody else can reset it for you, which also means nobody else can get in.

Everything a child shouldn't change: routine editing, rewards setup, settings, the insights dashboard, exports and data deletion. Children only ever see their own calm task view — no settings, no data, no external links.

No — by design. Sproutive stores everything only on your device, which is why we can promise zero data collection. If you want a copy of your data, use the built-in PDF and CSV exports from the parent dashboard and save those files wherever you trust (your own cloud drive, a computer, email to yourself). Note that your device's own full-device backup (iCloud or Google device backup) may include the app's local data like any other app.

Uninstalling the app permanently deletes all of its data from your device. There is no server copy to recover from — so export anything you want to keep first. See our data deletion page for details.

Because there's no cloud sync, data doesn't automatically follow you between devices. A full device-to-device transfer (Apple's or Google's migration tool when you set up a new phone) will usually carry app data across. We're also exploring a manual export/import backup file for a future update — every update is free, forever.

Really. No accounts, no analytics, no crash-reporting SDKs, no ads, no third-party code that phones home. Our store data-safety labels read "No data collected, no data shared", and our privacy policy is short because there's genuinely nothing to disclose.

$14.99 AUD as a one-time purchase (local equivalents apply in other regions, set by the stores). That includes every feature, unlimited children on the device, and all future updates. There are no subscriptions, no ads and no in-app purchases of any kind.

Sproutive is coming to iPhone, iPad and Android phones and tablets. It's designed to be equally comfortable on a parent's phone and a shared family tablet.

Your purchase follows your App Store or Google Play account, so you can install it on devices signed into the same account (and via Family Sharing / Google Play Family Library where the stores support it). Remember each installation keeps its own local data, since nothing syncs through a cloud.

Purchases are processed by Apple and Google, so refunds go through them: request a refund via reportaproblem.apple.com for iOS or the Google Play order history for Android, subject to their policies. Nothing in this process limits your rights under Australian Consumer Law. If you're stuck, contact us and we'll point you in the right direction.

It's designed first for children with autism (roughly ages 4–12) and built on autism-therapy methods — but families of children with ADHD, anxiety, or any child who thrives on visual structure use the same tools with great results. There's no diagnosis requirement; if routines are hard in your house, it's for you.

Yes — OTs and special-ed teachers are core users. The app implements visual schedules, token economies and prompt fading in the same shape you'd build them in a session, and parents can bring you PDF or CSV progress exports. Each device holds its own data, which keeps client information cleanly separated.

Switch their profile to the First–Then view (Settings → child → default view), which shows only the current task and the next reward. You can also use stress day mode to temporarily trim routines back to essential tasks only, and shorten routines to two or three steps while confidence builds. Small and successful beats long and abandoned, every time.

Sproutive is deliberately visual-first and quiet. Tasks are shown as picture cards with simple words, and the only sound in the app is a gentle, brief chime when a task is completed. There is no speech, no recording and no microphone or camera access — the app requests no device permissions at all.

Email support@sproutive.app with what happened, what you expected, and your device model. Because we don't run analytics or crash reporting, your reports are genuinely how we find out — and they go straight to the developer.