Data Deletion
Last updated: 4 July 2026
The short version: every byte of Sproutive data lives only on your device. You can delete some or all of it yourself, instantly, at any time — and there is no copy on any server anywhere, so there is nothing to request from us and no waiting period. Deletion is immediate, permanent and entirely in your hands.
Before you delete: keep what you want
Deletion is permanent — there is no cloud backup to restore from. If you want to keep a record of your child's progress, open the parent dashboard first and export a PDF report (a readable summary) or a CSV file (the raw data), and save the files somewhere safe.
Option 1 — Delete specific records
Behind the parent PIN you can remove individual items at any time: a routine, a task, a reward or a journal note. Deleted items are removed from the device immediately.
Option 2 — Delete one child's profile
To remove everything about one child while keeping the rest of the family's data:
- Open the app and enter your parent PIN
- Go to Settings → Children
- Select the child's profile and choose Delete profile
- Confirm — this permanently erases their routines, completions, emotion check-ins, stars and history
Option 3 — Erase everything (full reset)
To wipe all app data while keeping the app installed:
- Open the app and enter your parent PIN
- Go to Settings → Data
- Choose Erase all data and confirm
The app returns to its first-run state, as if freshly installed.
Option 4 — Uninstall the app
Uninstalling Sproutive removes the app and all of its data from your device:
- iPhone / iPad: touch and hold the app icon → Remove App → Delete App
- Android: touch and hold the app icon → App info → Uninstall (or via Settings → Apps)
One thing we can't delete for you
If your device's own full-device backup (iCloud Backup or Google device backup) previously included the app's data, a copy may exist inside that backup under your Apple or Google account. Those backups are controlled by you through your Apple/Google settings — we have no access to them. Deleting old device backups, or backing up again after erasing the app's data, removes those copies too.
Why there's no "deletion request form"
Most apps need one because they hold your data on their servers. Sproutive has no servers, no accounts and no analytics — we never receive your data in the first place, so there is nothing on our side to delete. The only personal information we could ever hold is an email you've sent us; if you'd like your correspondence deleted, just ask at privacy@sproutive.app and we'll confirm once it's done.
Questions
Stuck on any of these steps? Email support@sproutive.app — we'll walk you through it.