Terms of Service
Last updated: 4 July 2026 · Applies to the Sproutive mobile app and this website
1. Who these terms are between
These terms are an agreement between you and Sproutive (ABN 46 365 991 102), a sole-trader business registered in New South Wales, Australia ("we", "us"), the developer and publisher of Sproutive. By purchasing, installing or using the app, or using this website, you agree to these terms. If you don't agree, please don't use the app or site.
2. What you're buying
Sproutive is sold as a one-time purchase through the Apple App Store and Google Play. Your purchase includes:
- The full app, with every feature — there are no subscriptions, ads or in-app purchases
- Use for any number of child profiles on your device
- All future updates at no extra cost
Your purchase is also subject to the terms of the store you bought it from (Apple Media Services Terms or Google Play Terms of Service), including their rules on installations across your devices and family sharing.
3. Your licence
We grant you a personal, non-exclusive, non-transferable licence to install and use Sproutive on devices you own or control, for personal, family, educational or therapeutic use. Professionals (such as occupational therapists and teachers) may use the app with the children they support. You may not resell, redistribute, copy, modify, reverse-engineer or create derivative works of the app except where the law expressly permits it.
4. Your content stays yours
Everything you and your child create in the app — routines, notes, progress data — is yours. Because it is stored only on your device and never transmitted to us, we claim no rights over it and take no responsibility for backing it up. Use the app's export features and your device's backup tools to keep copies of anything important.
5. Not medical advice — important
Sproutive is a routine-support and family-organisation tool. It is not a medical device, does not provide medical or psychological advice, and does not diagnose, treat, cure or prevent any condition, including autism spectrum disorder. Its insights are simple pattern summaries of the data you record — they are conversation starters, not clinical assessments. Always seek the advice of qualified professionals (such as your GP, paediatrician, psychologist or occupational therapist) on questions about your child's health, development or therapy. Never disregard professional advice because of something in the app or on this website.
6. Acceptable use
You agree to use the app and website lawfully and not to: attempt to breach, probe or overload this website; misrepresent the app or resell access to it; or use the app in a way that harms a child. Adults are responsible for supervising children's use of the app and of the device it runs on.
7. Refunds & Australian Consumer Law
Refunds for app purchases are handled by the store you purchased from, under Apple's or Google's refund policies. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. If the app fails to meet a consumer guarantee, you are entitled to the remedies the law provides.
8. Updates and availability
We may update the app to add features, fix bugs or maintain compatibility with new operating systems. Updates never introduce subscriptions, ads or data collection. Because the app runs entirely offline on your device, no service outage on our side can affect it; this website may occasionally be unavailable for maintenance.
9. Intellectual property
The Sproutive name, logo, app design, website content and underlying software are our intellectual property (or used under licence) and are protected by law. These terms don't transfer any ownership to you beyond the licence in section 3.
10. Liability
To the maximum extent permitted by law — and always subject to section 7, which prevails over this section — we exclude all liability for indirect or consequential loss arising from your use of the app or website, and our total liability is limited to the amount you paid for the app (or, where the law requires, to resupplying the app or paying the cost of resupply). Nothing in this section limits liability that cannot be limited by law.
11. Changes to these terms
If we materially change these terms, we'll update this page, change the "last updated" date, and note the change prominently on this website and in app release notes. Continuing to use the app after a change takes effect means you accept the updated terms.
12. Governing law
These terms are governed by the laws of New South Wales, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of New South Wales — without limiting any consumer protections that apply to you in your place of residence.
13. Contact
Questions about these terms: hello@sproutive.app